I ordered a men's speedo size 24. They sent me a 9in by 7in speedo that at most stretches to a 20in.
waist when in their sizing chart it clearly stated that a 24 will fit a 24-26 in waist. I have multiple places in my account and on the paperwork they sent me that state it is a returnable item yet Swim Outlet refuses to allow me to return it. They acknowledge that they may have made the wrong size but regardless they refuse to remake my order or refund my payment.
While chatting with customer service I was disconnected and told they had technical issues. Likely they just did not want to accept accountability.
Product or Service Mentioned: Speedo Usa Swimsuit.
Reason of review: Not as described.
Monetary Loss: $24.
Preferred solution: Full refund.
I didn't like: That they sent me the wrong product and refuse to fix it, Returns policy and deceptive product description.