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I was $10 shy of receiving free shipping with my order, and I figured I would rather spend the $5.00 that is normally put toward shipping on something more useful, and so I put in the extra items and thought that was that. As it turns out, their 3-5 day shipping isn't...
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#385713
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I purchased 2 pairs of bib shorts on sale with 1-2 day shipping. 5 days later I received 2 pairs of shorts (not bibs) and when I called I was told they are sorry for the mistake but are now sold out and that I could pay full price if I still want the items I ordered. ...
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#319791
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POOR SERVICE/MISSING ITEMS--I ordered 3 items, 2 of them holiday items meant to be gifts, only one item was shipped in the box upon receipt. They did refund the 2 items not shipped but would not even compensate shipping for the mishap and loss of gift giving items. We...
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Anonymous
swim dad

I have had good luck with them. Had a zipper fail on a TYR parka. Contacted them and they sent me a replacement and covered return shipping. And it wasn't really their faul...

Anonymous
PMann

It's disappointing to not get what you order, but what happened here seems perfectly reasonable. If I understand this correctly, you ordered 3 items and by error received o...

#269715
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Last month, I use my new credit card to shop at a swimwear site call SwimOutlet because they say they are American's favorite swim shop. At the end of month, I found myself getting a strange charge form a spam site name Privacymatters.com $29.99 that month. I was...
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Anonymous
Anonymous

My card information was also stolen at SwimOutlet.comMy credit card was charged $13.00 for a subscription to the latimes.com newspaper www.latimes.com. I called my bank, repor...

Anonymous
JL

Orders take forever to arrive. I used to buy a lot from this company, they were based out of Pleasanton,CA. At some point they moved distribution to Ohio. Now it takes fore...

#136244
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Last month, I use my new credit card to shop at a swimwear site call Swimoulet.com because they say they are American's favorite swim shop. At the end of month, I found myself gettin a strange charge form a spam site name Privacymatters.com $29.99 that month. I was...
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Anonymous
goingsolo

Use them all the time with no problem...kids involved in 2 swim teams and never heard of any complaint from the other parents.

Anonymous
curridabat48

Personally I like this company. My daughter was on the school swim team. I purchased all of her practice srits, swim caps, towels, shampoo, plus any other items she needed. ...

#136124
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